The concepts underlying managed IT services have evolved significantly over the last decade, but the valid reasons for having them have never been more important. You can't handle everything on your own as the business world becomes more complex as a result of rising customer demands and technological dependence. Even if you already have an in-house IT staff, they may be overworked or underutilized.
In either case, you must pay your IT staff on your payroll every month. If they are required to work overtime on a project, this could result in even more money being spent on something that may not be completed the first time correctly.
The issue with using in-house staff today is that their understanding scope may be limited due to working for only you. They lack the knowledge working for other organizations to know the best solution when you have a unique problem. In an emergency, the above scenario may necessitate hiring a break-fix team that charges a high hourly rate. Users can bring a few specific better to change efficiency by locally outsourcing their IT management.
How can using IT services prevent Data Loss and Downtime?
- Remote Monitoring
As a remote monitoring solution, managed service providers (MSPs) provide efficient infrastructure monitoring. Remote infrastructure monitoring is a continual process of monitoring vital systems and actions in your IT infrastructure to ensure that all business-critical systems are working smoothly. Concurrently, a continuous monitoring solution allows for the early detection of potential problems, reducing the risk and cost of downtime. The infrastructure monitoring service also aids in the detection of security threats and the implementation of preventative measures to improve the company's data compliance and computer security.
- Security Vulnerabilities Assessment
Vulnerability testing is used to identify flaws in your IT infrastructure—this is a preventative measure to keep your system from going down. The vulnerabilities in your systems can be quickly identified and addressed using vulnerability testing methods such as mock hacking attacks and software scans. Though this testing regime does not provide a typical network-wide security risk assessment, it focuses on the perimeters and loopholes that hackers may exploit to gain unauthorized access to systems.
- Penetration Testing
Penetration testing is a regular event that is used to improve a Web Application Firewall (WAF). The test is designed to simulate attempts to disrupt various application systems, such as Application Protocol Interfaces (APIs), front-end/back-end servers, and so on, to identify security flaws, such as malicious inputs vulnerable to code injection attacks. Based on the test results, you and your MSP can work on improving your WAF security measures for stronger protection.
- Endpoint Securities
Managed IT services provide effective endpoint protection by securing all of a company's network access points. In today's environment, where remote working has become essential for business continuity and companies are increasingly implementing 'Bring Your Own Device' policies that allow their employees to perform almost anywhere and at any moment, managed services have become essential. MSP can ensure that an organization's network remains consistent regardless of how its employees work. Otherwise, determining whether a network has been breached in any way is difficult.
How does it prevent Business Downtime?
According to the most recent data on company downtime, unplanned data center outages can now account for up to $9000 per hour. Predicated on these staggering figures, you require a dependable IT team to keep you safe from unexpected crashes and other technical failures.
When you use full IT management, users get 24/7 monitoring systems so you can keep an eye on all of your IT infrastructures. When something goes wrong, it's often fixed via remote assistance before you even realize anything is wrong. If something goes wrong on a holiday or a weekend, it is still fixed, allowing you to start a new work day without having to troubleshoot. Even though most problems can be resolved remotely, technicians can come to your home to assist with repairs and preventative measures.
Final Thoughts
Having a managed service partner is critical for minimizing downtime and associated loss. To find the best MSP for your needs, you must first determine whether your service provider can meet your uptime prerequisites.
By trying to enforce efficient systems and adhering to best practices, choosing the right MSP will help your organization's IT infrastructure be more resilient to downtime. Hiring an MSP can decrease the possibility of human error, shorten response times, and resolve issues before they affect end users and customers. Furthermore, if your network or system is disrupted, your MSP will quickly restore your data and applications with zero delays.
Contact Sun IT Solutions today to learn more about how these services can benefit your company. Before signing anything, their team will be happy to answer any questions you have about our process, so there are no surprises down the road.