Toronto · Serving businesses across Canada
One team of senior engineers delivers managed IT services in Toronto and IT support in Markham, with cybersecurity for small businesses and Microsoft 365 support across the Greater Toronto Area. AI watches the whole estate around the clock, so routine problems get fixed before you notice them, and we roll out Copilot and automation properly so your team gets real hours back every week.
Choose your starting point
Four ways in. Pick the one that sounds like your week.
Trusted by Ontario businesses for more than a decade
By the numbers
The day-to-day reality of working with our team — measured, not promised.
Why we exist
Most businesses come to us tired of chasing their IT provider. Calls go to a queue, problems bounce between tickets, and the advice always seems to lead back to a sale. Meanwhile staff lose hours and nobody can say for certain the business is protected.
We fix that with one team of senior engineers, working out of Toronto and Markham and supporting businesses across the Greater Toronto Area. They learn how your business actually operates, own the outcome, and explain it in plain English — no offshore call centre, no handballing between departments.
No offshore call centre and no script reading. The engineer who knows your setup is the one who answers.
You get told what is wrong, what it costs and what we recommend, without the jargon or the upsell.
We keep clients by doing the work, not by locking them into a term. Stay because it works.
We own the problem until it is closed, not just until the ticket is reassigned.
What we deliver
Support that keeps people working, security that keeps attackers out, AI your staff actually use, and the project work for when you grow or move.
Day-to-day IT
Cyber security
AI and automation
Projects and sites
Your in-house IT team keeps ownership. We fill the gaps, cover the escalations and run the security layer.
Tested backups stored where ransomware cannot reach them, with a recovery plan you have actually seen work.
Office moves, fit-outs and system rollouts planned and delivered with minimal downtime.
A technology roadmap, budget and vendor plan reviewed with you every quarter.
Pricing
Per-user pricing that covers support, monitoring and security in one number. Month to month, with the scope written down before you sign anything.
Core support and protection for smaller teams that mostly need things to keep working.
from$70
per user / month
Our most common plan: full monitoring, security operations and a named engineer.
from$95
per user / month
For businesses with in-house IT that need escalation, security depth and project capacity.
Custom
quoted per environment
Indicative pricing. Every quote is confirmed after a free assessment, once we have seen the number of users, servers and sites involved.
Standards
The three things Toronto businesses get asked about most, and how we keep you ready for them.
Insurers, enterprise clients and tender panels all ask the same questions about access control, backups and incident response. We keep the answers ready and the evidence current, so a security review is a document you send — not a project you start.
Canadian privacy expectations shape how we handle data: where it is stored, who can reach it, how long it is kept and how a breach is reported. You get a written record of the controls in place, not just a verbal promise.
Where a system can live in Canadian regions, we put it there. Where the workload needs a global platform, we make the data handling explicit and document the trade-offs before you sign anything.
What we do
Most providers do one of these well and outsource the rest. Microsoft 365 and Azure are all we do, so the team that designs your environment is the same team that defends it and answers the phone.
01
Environments designed around how your business actually works, documented from the first day.
02
Hardening, multi-factor authentication, backup and monitoring applied to the same systems we built.
03
The team that answers the phone is the team that designed your setup — no ticket queues, no hand-offs.
Cyber self-check
Answer honestly — nobody sees this but you. Each answer tells you what it means for a business your size, and the last screen shows what to fix first.
Test yourself
Independent tools we use ourselves. No login, no IT knowledge needed, and you see the same view an attacker would.
Troy Hunt
See whether a company email address or domain has turned up in a known data breach.
Sendmarc
Check your domain's SPF, DKIM and DMARC records for the gaps attackers use to impersonate you.
NordVPN
Paste a suspicious link and get a safety verdict before anyone on your team clicks it.
Keeper
Make long, random passphrases that are easy to remember and hard to crack.
Want the version with your name on it?
Our free assessment covers your Microsoft 365 tenancy, backups, network and security posture, with a written summary of what we would fix first — whether or not you work with us.
Request the assessmentClients
Long-standing relationships across manufacturing, professional services, transport and healthcare — many measured in years, not months.
“Sun IT Solutions has given us predictable monthly IT budget costs, eliminating surprises and downtime. They provided us with the right IT solution and a comprehensive business plan to meet all future needs.”
Kevin Stanley
President, Skyreach Window Cleaning Inc.
“They are quick to respond to any issues or questions we have and Lloyd always offers solutions so that the same problems don't arise again. Thank you to Lloyd and his team — we can focus on our business while they take care of our IT needs.”
Mike Mintsopoulos
President, Truck Equipment & Service Co. Ltd
“Following our serious server crash the service they provided our business was the absolute best. A technician was onsite almost immediately and worked non-stop to get us back up and running, with almost no downtime.”
Amelia Folco
President, Jupiter Industries Inc.
“Sun IT Solutions convinced us to switch to a VoIP telephone system. It has been virtually trouble free and our telephone costs dropped by more than 80%. We have no hesitation whatsoever in recommending them.”
Richard Waite
President, Salix Systems Limited
Blog
Short, practical write-ups on the problems we are actually called about — written for people who run a business, not a data centre.
Questions
Not answered here? Call 416-479-0505 and ask a technician directly.
No. Our agreements are month-to-month, and we would rather earn the renewal than enforce a term. You get a clear scope, a fixed monthly cost and the option to leave with reasonable notice.
Let's talk
Tell us what is actually going on — a system that keeps letting you down, an audit you have to clear, or a provider you have quietly lost faith in. You will get a straight answer from an engineer: what we would do, what it would take, and whether you need us at all.
