Sun IT Solutions


Having IT Issues Again?

What our Clients Say About Us

Complete IT Ecosystem Support

At Sun IT Solutions, we understand that IT support extends beyond computers. Our comprehensive services encompass networks, printers, mobile devices, email systems, collaboration tools, and cloud backups, ensuring every aspect of your IT ecosystem is covered. Our all-encompassing support swiftly addresses security issues, providing expert remediation to ensure seamless access across all devices. Trust us to safeguard your entire IT infrastructure.

Dedicated support

Navigating the complexities of IT without a dedicated in-house team or an accessible help desk could leave your business vulnerable. Sun IT Solutions stands out by offering all clients dedicated, high-quality service coupled with expert problem resolution. Facing any IT challenge? Our professional support is here to assist, ensuring your business thrives.

Immediate IT Support When You Need It

In the fast-paced world of business, access to prompt IT support is not always guaranteed. Every minute counts following a cyber incident, and delays in response can exacerbate the damage. At Sun IT Solutions, we pride ourselves on our rapid response times. Our IT experts are on standby, ready to assist you the moment you need us.

Trusted partnership

Sun IT Solutions goes beyond being a mere managed services provider. We stand as your trusted business partner, adept not only at resolving immediate challenges but also at strategizing for your long-term success. With us, you gain more than services; you gain a partnership committed to your growth and stability.

Streamlined Email Support Services

Our IT support extends to efficiently handling lower-priority issues through our automated email support system. By submitting your concerns via email, they’re seamlessly integrated into our ticketing queue, visible to both you and our dedicated IT team. This transparent process ensures not just visibility but also prompt resolution of incidents, keeping you informed every step of the way.

Around-the-Clock Help Desk Support

Experience unparalleled support with our 24/7 Help Desk, accessible via online chat, phone, email, and text, to provide your team with the assistance it needs, precisely when and where it’s required. A Help Desk That Truly Delivers. In today’s fast-paced business environment, IT support is indispensable. Every company merits a help desk that stands ready to assist, ensuring uninterrupted operations.

Responsive On-Site IT Support

While many IT challenges are swiftly addressed remotely, certain situations demand in-person expertise. For these critical moments, our team is prepared to provide on-site support, strictly adhering to your company’s health and safety guidelines. Rest assured, no matter the issue, we’re ready to ensure a seamless resolution with the utmost respect for your workplace protocols.

Guaranteed 1-Hour Response SLA

Right from the start, our commitment is clear: to begin addressing your IT concerns within the hour of notification based on the service level you choose. Our dedication doesn’t end there; we tirelessly work to ensure every issue is thoroughly resolved. Trust us to prioritize your IT needs with unwavering commitment and swift action.

Efficient Remote IT Support

Leverage our cutting-edge remote access tools for swift and effective IT support, designed to quickly resolve your technical issues with minimal disruption. Our expert support team ensures your operations continue smoothly, getting your team back on track without unnecessary delays.

Here’s what our customers have said.

Explore what sets us apart through the eyes of those who know us best.

IT partnership with Sun IT Solutions, by the numbers…

Average wait time to speak to a technician
of Issues
0 %
Resolved on the first call
of Clients
0 %
Stay with us for five years or longer
Managed Clients
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Across Canada and counting where we support our clients