Sage CRM Support
Sage CRM is a comprehensive customer relationship management (CRM) solution for businesses seeking a low-cost, low-risk option. With seamless integration to Sage 300 ERP, Sage CRM lets you view critical customer data from the back office, providing your staff with a complete view of customer interactions.
By integrating your sales, marketing, and customer service functions, Sage CRM makes it easier for everyone inside your company to work together and share critical information. Sales, marketing and customer service teams gain access to the tools they need to find new customers, close sales more quickly and build lasting, more profitable business relationships.
Sage CRM features an Interactive Dashboard that will forever change the way you manage your business and how your staff manage their daily tasks.
- Centralized management - Work more productively by accessing the calendar, tasks, to-do list, and RSS feed from one place.
- Drag and drop feature - There’s no need to switch between screens, since users are able to resize, reposition, and personalize the data they want to see.
- Pre-installed dashboards - Out-of-the-box, role-based dashboards for sales, marketing, customer service, and management departments.
- Bespoke company dashboards - Created for key accounts to ensure that relevant content is available for maximum efficiency.
Sage CRM is compatible and fully functional across all Internet browsers, allowing users to work more efficiently through a modern and intuitive interface. Supported browsers include Internet Explorer (versions 7, 8, and 9) and the latest versions of Firefox, Chrome, and Safari.
As smartphone and tablet usage continues to grow, mobile CRM has become a necessity and must-have deployment for field sales and customer service teams. Mobile CRM provides immediate access to critical customer information, and allows the sales and customer service teams to increase sales and enhance the quality of service at every stage of the customer relationship cycle.
Sage CRM Mobile Solutions equip your mobile workforce with the necessary tools they need to quickly search and update contacts, opportunities, leads, as well as run and view reports on the move.
Social CRM Solutions
Social CRM from Sage integrates key social media platforms including Facebook, Twitter, and LinkedIn, providing new ways to connect and interact with potential customers and prospects without having to switch between applications. This enables your team to generate leads, foster loyalty, build customer retention and increase revenue.
- Sage CRM for Facebook - Gain customer insights and prospect interaction from Facebook without leaving Sage CRM.
- Sage CRM for Twitter - Manage communications and customer relationship by posting or replying directly to a tweet from within Sage CRM.
- Sage CRM for LinkedIn - Tap into the endless possibilities of LinkedIn for instant knowledge about customers and prospects.
Sage E-Marketing is a fully integrated email solution that includes compelling e-marketing templates, smart-sending features, automated drip marketing campaigns, and the ability to track open, click, and bounce rates all from within Sage CRM.
- Over 90 templates - Execute targeted email marketing campaigns to the right people at the right time for optimum results.
- Full customization - Analyze responses in real time and tweak campaigns to ensure a maximum return on investment.
- Accountability - Quantify the success of an email marketing campaign and learn how to keep customers engaged by observing key metrics.
For more information about Sage CRM implementation,customization,support,training and consulting in Toronto,Ontario,Canada, get in touch with Sun IT Solutions today. Complete our online contact form, or feel free to give us a call at 416-479-0505.